Air(Cassette type) Cleaning Service

🛠️ Air Conditioner Cleaning Procedure

1. Pre-Cleaning Inspection
▸ Test the unit for 15 minutes before cleaning
▸ Check temperature, swing function, unusual noises, and overall condition
Note: If the unit is not ready for cleaning, please refer to the “Service Terms & Conditions” for more details

2. Area Protection
▸ Cover and protect the floor and walls around the cleaning area to prevent dirt or damage

3. Safety Precaution
▸ Switch off the Circuit Breaker before starting the cleaning process

4. Component Disassembly
▸ Indoor Unit: Remove air filter, front cover, drain tray, swing blades, and blower wheel
▸ Outdoor Unit: Remove top cover, front and rear panels (except where the unit is installed at a height that cannot be safely accessed)
▸ Protect circuit boards and motors with waterproof plastic insulation to prevent moisture damage

5. Thorough Cleaning
▸ Indoor Unit: Apply disinfectant solution (5 minutes) → rinse with high-pressure water → blow dry → wipe clean
▸ Outdoor Unit: Clean coils and fan with high-pressure water → blow dry → wipe clean
▸ Drain Pipe: Flush with high-pressure water to remove blockages

6. Post-Cleaning Inspection
▸ Reassemble all components properly
▸ Check all electrical wiring and tighten screws
▸ Test run the unit for 15 minutes and inspect: temperature, electric current, swing function, abnormal noise, water leakage, and indicator lights

7. Handover
▸ Clean the service area and restore it to its original condition

✔️ 1. Presence at Service Location
The customer must be present at the service location on the scheduled date. If another person is assigned to oversee the service, that person will be considered authorized to make decisions on behalf of the customer.

✔️ 2. Rescheduling or Cancellation
Any reschedule or cancellation must be notified at least 48 hours in advance. Failure to do so may incur a service charge as determined by the company.

✔️ 3. Preparation of Service Area
The customer must prepare the area to ensure convenience and safety for the technicians during service.

✔️ 4. Air Conditioner Readiness
The air conditioner must be in working condition before the cleaning service. If the unit is not ready, the customer is advised to book repair or troubleshooting services instead.
If the cleaning service is booked but cannot be performed due to the unit’s condition, the company will proceed as follows:

• Pay only the travel fee of 300 THB

• Reschedule the cleaning within 30 days (once the unit is ready)

• Request inspection and repair quotation (according to company rates)

• If the customer insists on proceeding with the cleaning despite the unit being unready, the company will not provide any warranty and will not be responsible for any damage

✔️ 5. Service Documentation Photos
The company reserves the right to take photos before and after the service as proof of work and for warranty purposes.

✔️ 6. Use of Water and Cleaning Area
The company may require the use of water, restrooms, or laundry areas to clean equipment during service.

✔️ 7. Parking Fees
Service fees do not include parking charges. If parking fees are required by the location, the customer shall be responsible at the rate of 35 THB per hour.

✔️ 8. Special Regulations of Service Locations
If the service location requires coordination with a property management office or deposit payments, the customer is responsible for such coordination and payments.

✔️ 9. Service at Heights Over 3 Meters
For service locations with heights of over 3 meters, the customer must inform the company in advance so technicians can prepare the necessary equipment. Additional charges may apply (to be confirmed before proceeding).

✔️ 10. Service Liability
The company is liable only for damages directly caused by the service, with compensation limited to a maximum of twice the service fee paid by the customer.

ProChang Service Areas

ProChang is ready to provide professional technicians right to your home in nearby areas.
We are pleased to offer skilled and vetted technicians in the areas of Srinakarin, Bang Na, Prawet, and Suan Luang to help you with home repairs, including electrical, plumbing, or air conditioning services.

Initial Service Areas:

• Srinakarin
• Bang Na
• Prawet
• Suan Luang

If you are located in these areas, you can easily book our services through the ProChang app. We guarantee high-quality work every time, backed by our trusted team of professional technicians.

We have plans to expand our service areas in the near future. Stay tuned for updates as we continue to cover more areas soon

How to Book a Service with ProChang

Easy and Fast – Just 3 Simple Steps!

1. Choose Your Service: Select the type of service you need, whether it’s electrical work, plumbing, or air conditioning.
2. Pick Your Preferred Date and Time: Choose a convenient date and time for our technician to visit.
3. Confirm and Pay: Secure your booking with a safe and easy payment process.

That’s it! If you have any questions or need assistance, feel free to contact us now.

• The work is guaranteed for 30 days from the date of delivery, covering issues such as water leaks or problems with air conditioning drips.
• Any modifications, alterations, extensions, or repairs made after the work has been delivered will void the warranty immediately.